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Elements and Performance Criteria

Establish need and scope of activities, events or programs
Identify and develop activities, events or programs which meet current/future organisational priorities and policies and which contribute to sustainable museum practice
Assess program activities in the context of the whole institution, where no overall program strategy exists
Evaluate external influences on program development
Identify the need for the activities, events or programs based on customer needs, current development initiatives and wider community needs
Establish educational, interpretive and commercial objectives of the activity in consultation with appropriate stakeholders
Develop concepts for activities, events or programs
Undertake appropriate research and develop appropriate storylines and/or interpretive messages/themes accordingly
Integrate appropriate cultural and environmental protocols into concept development
Identify and utilise the service of other specialists as required
Ensure the activity, event or program is physically and technically feasible within existing resource constraints
Present a proposal for approval to relevant personnel in accordance with the organisation's policies and procedures
Plan resource requirements
Specify and obtain the resources required to complete each aspect of the activity, event or program
Clearly identify and agree on timeframes for the preparation of the activity, event or program with all relevant parties
Identify the effect of the activity, event or program on other activities and people, and take appropriate steps to coordinate activities
Confirm that facilities are capable of delivering activities to the specified range of users and provide a suitable and safe environment
Ensure resources required to operate the facilities are available and suitable
Undertake a risk audit for the activity and incorporate relevant issues into activity development in accordance with regulations and organisational procedures
Develop support materials
Identify existing information support materials and assess their suitability to the activity, event or program and audience
Develop information support materials to suit the purpose of the activity, event or program and the requirements of users
Ensure information support materials contain valid and reliable information and appropriate interpretations
Develop information support materials within resource and time constraints and ensure accessibility
Evaluate activity, event or program
Obtain formal and informal feedback from customers/users and colleagues during piloting or conduct of the activity
Modify activity according to feedback received or use feedback to inform future development
Establish and implement ongoing review mechanisms to ensure continuous improvement of the activity where appropriate

Required Skills

Required skills

planning and organisational skills to undertake the total planning process for an activity or event note not a major event requiring specialist event management skills

communication skills to undertake consultations and liaison on a wide range of potentially complex operational issues

literacy skills to interpret and develop varied and complex support materials

numeracy skills to estimate costs and to work with budgets

Required knowledge

subject matter around which the activity program or event is developed

features of typical policies procedures and practices relating to the provision of public activities events and programs

concept of sustainable museum practice and its relevance to the development of public programs

sources of advice and specialist assistance for activity development

planning and scheduling for activity event or program

interpretation techniques suitable for a wide range of audiences

relevant resources for planning promoting delivering and evaluating activity event or program

cultural protocols to be observed in developing programs including those relating to Aboriginal or Torres Strait Islander contexts

copyright moral rights and intellectual property issues and legislation that impact on the development of activities including those relevant to Indigenous cultures

other relevant legislation including child protection and Trade Practices

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

research development and evaluation of an activity event or program to meet a particular need

detailed knowledge of subject matter and ability to apply that knowledge to the development process

Context of and specific resources for assessment

Assessment must ensure

assessment conducted over a period of time to allow the candidate to develop pilot and evaluate the activity

integration of realistic workplace constraints for the development process eg budget space limitations other resource constraints

access to relevant organisational documentation

access to equipment and resources relevant to the activity program or event

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

project to develop and evaluate an activity program or event for a nominated customer grouporganisation

oral or written questioning to assess knowledge of development processes

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

THTFTGA Prepare specialised interpretive content cultural and heritage environments

THTFTG14A Prepare specialised interpretive content (cultural and heritage environments)

CULMSB Integrate knowledge of education and learning into museum activities

CULMS004B Integrate knowledge of education and learning into museum activities

other exhibition units

Range Statement


The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Activities, events or programs may include:	guided tours exhibitions special occasions and festivals holiday or weekend activities performances e.g. theatre, film, music, dance, craft demonstrations, workshops scientific experiments presentations, demonstrations excursions, field trips, site visits, guided tours school visit programs institution open days ceremonies school programs

External influences on program development may include:	current or emerging community interests social trends current events programs in other institutions changes in technology visitation patterns

Other specialists may include:	curators designers actors/performers environmental consultants interpretation consultants cultural advisers technical experts curriculum advisers teachers educational psychologists, learning advisors

Proposal may include:	rationale, aims, objectives and expected outcomes, in financial and other terms facilities, resources and equipment needed target audience marketing and promotion requirements staff training needs

Resources required may include:	natural resources lighting audiovisual equipment and recordings handouts costumes props contractors e.g. performers guest speakers technical and creative staffing other equipment catering security support materials transportations furniture space booking systems/support

Support materials may include:	replicas/education collection materials guidance materials descriptions labels signs overheads videos activity sheets curriculum-related material

Customers/users may be:	local community tourists educational groups special interest groups